簡単英語ニュース – Mos Burger Starts Testing AI Drive-Thru Service
AIと人が協力するドライブスルーの実証実験を開始
A company called New Innovations has started a trial of an AI drive-thru at a Mos Burger in Saitama Prefecture. The test began in December 2025. This is the first project in a new partnership between New Innovations and Mos Food Services, the company that runs Mos Burger.
In the drive-thru, an AI system named "AI Order Thru" will take customers' orders by voice. A human staff member will support the AI when needed. This method is called a "hybrid" system. The goal is to keep good customer service while also using new technology. Many fast-food restaurants in the US and Europe are trying similar AI systems, but there are challenges with accuracy.
The companies want to solve two problems. The first is a labor shortage in the restaurant industry. The second is improving the customer experience. They plan to test this system at about five stores by the end of 2026. After the tests, they hope to make the AI drive-thru a permanent service at several locations.
In the future, the AI may do more. For example, it could quickly suggest menus under 500 calories. It might also use popular anime character voices during special campaigns.
English Vocabulary List ・ 英単語リスト
- trial – 試験、実証実験
- partnership – 提携、パートナーシップ
- will take customers' orders by voice – 音声で客の注文を受ける
- support – サポートする、支援する
- challenges – 課題
- solve – 解決する
- labor shortage – 人手不足
- restaurant industry – 外食産業
- experience – 体験
- plan to test – 試験を行う予定である
- permanent – 恒久的な
- several locations – 数か所の店舗
- suggest – 提案する
- campaigns – キャンペーン
Our articles are adapted from multiple news sources. These articles are meant for educational purposes only.
この記事は複数のニュースソースをもとに編集されています。教育目的での利用を想定しています。
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